FAQs
Q. Where are the Infinity Tennis adult sessions held?
Our adult sessions are hosted at all our partner clubs including Margate, Broadstairs, Ramsgate Faversham and Herne Bay Lawn Tennis Clubs and West Beach, Whitstable courts.
Q. What is the timetable for the adult weekly sessions?
Tennis sessions will run for one hour at all different times, days and venues across our programme. Refer to our timetable for live availability.
Sessions run in ability appropriate groups including Adult Improver (Basic Level), Adult Improver + (Good Club Players) and Adult Performance (Best players in the club).
Availability of class types is subject to venue demand.
Q. How do I know if the group is right for me?
We would always recommend reaching out to us prior to enrolling on a course. We can then ask some basic questions which will allow us to recommend the perfect group for you.
Q. Is there a long-term contract commitment beyond my trial?
There are no long term contractual terms with any of our plans. Our plans are designed to give you the ease of bookings and payment while you are interested in sessions.
We do not accept continued cancellation and restarting of Direct Debits for things like holidays and periodic short term illnesses.
This ensure the long term sustainability of the classes.
Q. Will I need to join the Tennis club to continue with tennis lessons?
Yes. Our agreement to provide coaching at all our venues is based on the understanding that participants hoping to continue with their lessons join their respective club.
Memberships are extremely reasonable at all our venues.
Can I change my session if my child is not well?
Yes, we understand that illness can occasionally occur. If this happens, you can cancel your session as any point up to the start point of your session.
You will then be able to book another class in the same week (Monday to Sunday) and subject to availability.
Our goal is to ensure your child doesn't miss out!
Q. How much are normal Tennis lessons?
We are focused on providing affordable tennis lessons to our local community, which is why we allow you to spread the cost of your lessons over a year period.
The price per lesson per plan starts from £5.62 per lesson with the Gold Package.
Q. Do you offer private Tennis lessons?
For those looking for private tennis coaching in Kent or near London, one-to-one tennis lessons are available, from £25 per hour. Pick your favourite tennis coach or allow us to recommend a suitable ‘match’!
Q. What if it rains or is windy??
Our sessions are designed to continue in all types of weather, as long as it is safe to do so. Rain and wind can add to the fun and provide valuable learning opportunities for participants. However, in the case of extreme weather conditions, we will prioritise safety and notify you if we need to cancel or reschedule a session.
Q. Is there a dress code?
We recommend wearing comfortable clothing and suitable trainers/ sports footwear.
Q. Are refreshments available at the club?
That depends on what club you attend! There will always be access to water as a minimum.
We recommend bringing a bottle of water with you to each session and perhaps a banana.
Q. Are the coaches qualified?
All our coaches are qualified to a minimum of Level 2 and are fully accredited with the LTA.
This means fully insured, DBS checked and First Aid Trained.
Q. Do you offer refunds?
We do not offer refunds; however, we pride ourselves on providing flexibility with our sessions. If you need to cancel a class, you can rebook another class within the same week.
Additionally, our pricing includes two built-in cancellations per season to account for poor weather. No refund is due for cancellations within this allowance, ensuring we can continue to fairly compensate our dedicated coaches. Refunds will only be issued if cancellations exceed this two-session clause.
We cancel our sessions only in the event of extreme weather events.
Can I pause my Direct Debit if I go on holiday?
Unfortunately, no. In return for your commitment, the Direct Debit option offers less flexibility, but it provides several benefits. Your Direct Debit ensures you have a permanent space on the programme, and it also provides a discount compared to the pay-as-you-go fee. This arrangement helps us plan and maintain high-quality sessions while offering you a more affordable option.




